Returns & Exchange

At Happigo, we want you to shop with confidence. If you’re not fully satisfied with a product, we’re here to help.

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• Returns & exchanges must be made within 7 days of purchase.

• Please bring the original receipt and ensure the product is unopened and in its original condition.

• Perishable or refrigerated items (e.g. fresh produce, frozen goods, dairy) cannot be returned unless they are faulty.

• If the item is damaged or incorrect, please visit the store or contact our team as soon as possible.

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For any questions, feel free to speak to our friendly staff in-store.

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Happigo 致力于为顾客提供安心的购物体验。如您对所购商品不满意，我们乐意为您提供协助.

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• 所有退换货须在购买后 7 日内 办理.

• 请提供 原始购物小票，并确保商品 未开封、包装完好.

• 生鲜、冷藏、冷冻类商品（如蔬菜、水果、海鲜、乳制品等）除质量问题外，概不退换.

• 如遇商品损坏或品类错误，请尽快与我们联系或亲临门店处理.

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如有疑问，欢迎咨询门店工作人员，我们将竭诚为您服务.